FAQ's
#1
Do you deliver to the US?
We deliver all our trailers to Calexico, CA.
#2
What documentation do you hand out?
Title, certificate of origin, invoice and bin number.
#3
What is your lead time?
It depends on the trailer (size, capacity, extras, etc). It can be anywhere between 12 weeks (for a very simple small trailer) to 18 weeks (for a 20' tool box or bigger).
#4
Do you register the trailer at the DMV?
We hand out all proper documentation for our clients to go to the DMV.
#5
What kind of warranty do you offer?
3 year warranty on all fabrication malfunction. In order to apply for a warranty, trailer must be delivered to our shop in Mexicali, Baja.
#6
What do I need to get my trailer going?
We ask for 40% down payment, 30% 3 weeks before completion and 30% at delivery.
#7
What kind of payments formats do you have?
Wire (to our US company), check and cash. We recommend wire since it's the fastest and more practical way.
#8
Do you have stock?
We don't. All of our trailers are made to order.
#9
Do you have dealers?
We have 2 dealers: www.cal-custom.com and www.utsreno.com
#10
Do you build special out of your catalog trailers?
We only build trailers from our catalog.